Shipping + Returns

We offer FREE flat rate shipping on all orders Australia wide.
$14 express rate shipping on all items.
We always aim to get your goodies out to you as soon as possible but please allow 3-7 days for standard AusPost delivery times
Yep! We ship worldwide.
$25 New Zealand
$25 USA
$30 Asia 
$25 Europe + UK
Please allow 5- 10 working business days as a guide for delivery times.

For shipping to any other countries please email us at

Shipping to countries outside of Australia may incur certain duties + taxes on arrival. Our prices + shipping costs exclude all foreign taxes + duties. Please contact your local customs should you have further questions.  

Unfortunately we cannot take responsibility for delays in delivery, once it leaves our HQ it’s out of our control.

Lost Items

We always take 100% care in the delivery of your Sole Kids items! Unfortunately we cannot take responsibility for any incorrectly supplied addresses, lost, stolen or damaged goods in the delivery of your items by third parties.  

Returns Policy  

We offer a 30 day money back guarantee and a free returns + exchange program in Australia only. Shoes must be returned in original boxing in order to have your money fully refunded. 

Returns or exchanges from other countries are at own expense. 

Please ensure you contact us first at for further details on refunds/returns for your items.

 We will send you a reply paid label to return your items with. Please return your items in their original packaging to the reply paid address.

For change of mind or incorrect sizing we are more than happy to offer an exchange or 30 day money back guarantee.

If in the unlikely event your item is incorrect or faulty we are again more than happy to offer a refund or exchange for the same item or to that of the same value.  

We can only accept items bought from this website.

Returns/ exchanges/ refunds must be done within 30 days of the date of purchase.  

Store credit or exchanges only on sale items. 

Payment Methods 

We have the options of using credit/ debit master cards, PayPal or AfterPay in order to shop + pay for your goodies.